Customer Service Agent
Delivery Acquisition, Inc., dba Colorado Mountain Express, is looking to fill a Customer Service Agent position in Edwards and Gypsum, CO. This is a full-time peakload temporary position and we are looking to fill 23 job openings for employment from November 1, 2009 to April 10, 2010.
Duties: Ensure that each CME guest or potential guest is treated in a warm, friendly and efficient manner. Answer telephone calls. Communicate company information to guests in a clear and concise manner. Perform guest check-in services and airport-based walk-up guest sales. Enter reservations into reservations system. Provide guest support and assist guests with their luggage to boarding areas and/or vehicles. Maintain clean and presentable airport facilities. Attend and participate in team meetings. Report and help resolve guest inconsistencies and lost luggage items. Maintain integrity and consistency of reservation data. Reconcile vouchers, credit card transactions, and the cash drawer. Perform duties of departure coordinator and porter. Load drivers into computer.
Reqts: High school diploma or GED. Must have understanding of database, internet, spreadsheet, and word processing software. Must be fluent in English.
Pay & Work Schedule: $9.66/hr, 32- 40 hrs/wk, 5:00 am to 11:00 pm and may include holidays and weekends., schedule varies. Overtime is available.
Contact: Colorado Mountain Express invites applicants to apply for the job at http://www.ridecme.com/Recruiting/hr.html and look for Customer Service Agent. EOE.
Reservation Supervisor Position Information
Apply Now (position filled)
Job Description
As a Reservation Supervisor, you will be responsible for answering the phones, assist in training of new agents, handle guest incidents, work with other departments, assist in updating manuals and other training programs and other duties. For a complete description of job duties click link below.
Schedules / Shifts
This is a full time year round position. The normal supervisor shifts are either 7 am to 3 pm or 2 pm to 10 pm. You are required to be flexible and be willing to cover other shift times when requested by management.
Wage & Benefit Information
Wages to be determined based on experience.
* Participation in partially employee funded Medical and Dental Insurance plan after 90 day review
* Participation in 401k after 1 year of service from the employee’s hire date in which they worked a minimum of 1000 hours.
* Vacation and sick accrual
* Annual adjustments are conditional upon yearly review in August.
* A discretionary bonus is based on company financial results of the previous 12 months.
Guest Service Driver Position Information
Delivery Acquisition, Inc. d/b/a Colorado Mountain Express, is looking to fill Guest Service Driver positions in Edwards, Glenwood Springs, and Silverthorne, Colorado. This is a full-time temporary peakload position and we are looking to fill 105 job openings for employment from November 1, 2010 to April 30, 2011.
Duties: With focus on safety, transport guests and luggage from various origin points to various destination points. Fuel and clean vehicle. Perform pre- and post-trip vehicle inspection. Follow instructions from dispatchers. Promptly report for assigned trips. Accurately record and submit information to dispatch/management, including trip sheets and daily driver logs. Collect and account for any cash for service when required.
Reqts: High School Diploma or a GED. Ability to meet all U.S. federal and state regulations relating to the transportation of passengers by commercial drivers. Must hold or be willing to obtain a regular Colorado drivers license and must be a minimum of 21 years of age. Must not have any violations involving drugs or illegal drugs. Must be able to read, write, speak and comprehend English. Must pass pre-employment drug test and U.S. Department of Transportation physical examination. Must pass a 10-year background check with the Transportation Security Administration and be able to lift up to 100 pounds.
Pay & Work Schedule: $9.45/hr, Up to 50hrs/wk, Mon-Sun, 8:00 A.M to 6:00 P.M. (schedule varies). On the job training is available. Overtime is not available.
DIA Porter
Job Description
- Coordinate loading process and departures with the dispatcher, porters, and drivers.
- Organize loading zones and direct traffic to create sufficient space for loading vehicles.
- Keep guests informed of E.T.D. and general information about airport facilities.
- Organize luggage and guests according to vehicle numbers.
- Uphold integrity of radio transmissions and boarding procedures.
- Perform guest check-in services and airport-based sales (reservations).
- Assist guests and their luggage to boarding areas and/or vehicles.
- Maintain a general knowledge of our services, operations, and the areas that we serve.
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