COLORADO MOUNTAIN EXPRESS PASSENGER TESTIMONIALS

Thank you
Thanks for going the extra mile

I just wanted to thank you for going the extra mile and getting our phone
back to me. This was our first trip to Colorado and we found CME was an
excellent way to get to our destination, everyone was very cordial and the
transport was clean and efficient. It is the little things that count.

Thanks & Best Regards
John Beaumont
Tampa, FL

An Angel
Fantastic Service!

I was picked up by CME on 4/17 at 3:05p for shuttle service from The Ritz-Carlton, Bachelor Gulch to the Denver Airport. Upon entering the van, I notified the driver, Chuck, that I was 3 months pregnant and might get a little queasy on the way down. He said he'd have a full load and recommended I sit in the front seat. What should have been a 2 hour drive, turned into a 6.5 hour drive due to the snow storm that began as soon as we hit the highway (I was really grateful for having the front seat). And I'm from Chicago, so I am no stranger to snow, but I was silently terrified by being stuck in the mountains in a snow storm! Passing the jack-knifed trucks and stalled cars didn't help. Then to make matters worse, we heard on the radio that there was a 25 car accident near the tunnel so traffic was a disaster and they were recommending people stay off the roads. As I looked at the edge of the highway, with nothing separating the end of the road and the mountains at times, I finally expressed my nervousness. Chuck assured me that we would be fine. There was even a frequent rider who vowed for his driving skills and said we were in very good hands. I felt much better. Every so often, Chuck would put his hand on the arm of the passenger seat and ask if I was okay. After communicating that I may have to use the bathroom in a bit, he assured me he would stop at a rest stop after traffic began to move. My husband (in Atlanta) and parents (in Chicago) called my cell phone periodically to see how I was doing. Each time I communicated that "Chuck" was taking great care of me, as well as the other six ladies on the bus. After we made it through the tunnel, Chuck stopped at a rest stop so we could relieve ourselves. When we finally made it to Denver, he dropped the ladies at the airport and was nice enough to drop me at my hotel on Tower Road. Instead of handing me my bags to go into the hotel, he actually carried them in to the front desk and verified the time the restaurant closed next door so I could get something to eat. I was blown away! I only had $10 cash in my purse, but if I had more, I would have given him everything! To have a total stranger take care of me in the manner Chuck did during such a scary situation, was priceless. My family and I are truly grateful and wanted to commend Chuck for not only being great at what he does, but for being an angel of a human being. The world would be a much better place if there were more people like him. Please thank him on my behalf. Sincerely, Keisha Echols :-)

by Keisha | April 22, 2008

Thank you
Flawless!

Thank you…..Colorado Mountain Express is phenomenal. There was not one issue with our group’s transportation from Denver to/from Vail. Thanks to you, Lynne, Paula, and Patrece for all of your hard work and patience. You all were flawless!

Sincerely,
Annie Deutsch
Event Marketing Manager
Texas Instruments

by Annie | September 25, 2008

Thank you!!
Really on time to the airport!

Thanks to Aaron Dominguez who gave us a safe and o time trip to Denver Airport last week. It's so nice to hear about place we were going through.

Thank you!

Maricarmen Barba

by Maricarmen Barba | October 06, 2008

Comments on My Ride to the Denver Airport
Excellent!

I was very pleased with my ride to the Denver Airport from the Vail Plaza in Vail on Sunday, Oct. 5, 2008. The driver, whose name I don't recall, is an excellent driver. Where the roads were icy, he drove slowly and kept a good distance from any vehicle in front of him. There was a patch of ice where the van began to slide, but he quickly and "gently" corrected and we were back on track. I am sorry I don't recall his name. He is an excellent driver. Thank you.

by Sylvia Jakuc | October 09, 2008

Thanks for the prompt and professional service
Positive Feedback

Good Morning!

I just wanted to give some positive feedback. I contacted 3 different
shuttle operators regarding my travel plans, and based on the responses I
received, I chose CME for my reservation. I made the reservation this
morning, and I wanted to let you know that the decision on who to choose
was based on the quick and professional response I received to my inquiry.

I really appreciate the customer service I have received, as well as the
very clear fee structure. I am making this trip on a budget, and was
originally going to go with a company that quoted $65 each way for the
fare. Their website was not clear on their rate structure, or availability
of drop off/pick up locations, and my inquiries received very vague, badly
written, and unprofessional responses. When it came down to it, they were
going to add an extra $20 each way to drop me off in Silverthorne. Since
that then made the cost higher than what your website indicated, I decided
to see whether your price included drop-off in Silverthorne.

The service is what made me choose CME over the competitor, and the extra $6 in my pocket is just a bonus!

Thanks for the prompt and professional service.

-Wendy M. Morton

by Wendy | December 18, 2008

OUTSTANDING PROFESSIONAL/SAFE SERVICE
CME THE ONLY WAY IN THE ROCKIES

My Family and especially my wife and I have been using CME almost as long as it has been in existence and have always been completely satisified with the services. This year (Christmas week) was our 27th year to Vail and the service was outstanding. We arrived Eagle-Vail Airport and immediately were whisked to the awaiting van #62 and the driver - A very pleasant and personable Cameron Allan from London. He quickly loaded our baggage, as well as, the additional passengers and we headed East for Vail.

As we remember, every driver we have had in the past seemed to be safe and courteous, but Cameron stood out and seemed to pay close attention to the driving conditions and traffic. When we arrived in Vail, he deposited the other guests and then took my wife and I to The Wren to drop us off. At my request he backed up to allow us to cross a small cross-walk to the condo and lightly struck a post with the rear of the van. We both got out and looked to see any damage (I saw None). He applogized and stated he did not see the post. I had never seen the post and did not even know they were there.

The bump did not concern my wife or I and we thought no further of the incident. Cameron was our return driver on Dec. 27th and we were glad to see him as we had such a pleasant experience on the incoming trip. In our conversation on the return trip we commented on the post (jokingly), and he said he was aware of the post now and would be more cautious.

He did indicate that it might affect his "Safety Bonus". My wife and I both commented that we hope that it would not, as it did not alarm us and I again commented that I had not witnessed any damage.

We would put Cameron up as one of the top drivers' we have ever had as far as friendly/courteous/cautious and a very safe driver. Please be lenient on his "Safety Bonus" and he should be prized by your Company as one in the "Top" Drivers of CME>

Bob and Faye Moore, Shreveport, LA
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by Bob & Faye Moore | December 30, 2008

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